Grievance Redressal / Escalation Matrix

In case of any complain or query:

Please contact our compliance officer Ms. Sukhman Kaur, email id ksukhman@pawealth.in and phone no +91- 9872536442

You may also approach Research Analyst – Ms. Sukhman Kaur

Clients can write to the research analyst at ksukhman@pawealth.in, if the Investor does not receive a response within 5 business days of writing to the Client Servicing Team. The client can expect a reply within 2 business days of approaching research analyst.

In case you are not satisfied with our response you can lodge your grievance with SEBI at http://scores.sebi.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI office on Toll Free Helpline at 1800 22 7575/ 1800 266 7575. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link:

https://play.google.com/store/apps/details?id=com.sebi&pcampaignid=web_share

ODR Portal could also be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link – https://smartodr.in/

Details of
designation

Contact
Person
Name

Address where
the physical
address
location

Contact No.

Email-Id

Working hours
when complainant
can call

Customer Care

 Ms Anu  701, 7th Floor, Apra Tower, Feroze Gandhi Market, Ludhiana, Pb 141001  8146545039  info@pawealth.in  10 a.m. to 7 p.m.

Head of
Customer Care

 Ms Anu  701, 7th Floor, Apra Tower, Feroze Gandhi Market, Ludhiana, Pb 141001  9872536442  ksukhman@pawealth.in  10 a.m. to 7 p.m.

Compliance
Officer

 Sukhman Kaur 701, 7th Floor, Apra Tower, Feroze Gandhi Market, Ludhiana, Pb 141001  9872536442  ksukhman@pawealth.in  10 a.m. to 7 p.m.

CEO

 –  – –   —  

Principal Officer

 Sukhman Kaur  701, 7th Floor, Apra Tower, Feroze Gandhi Market, Ludhiana, Pb 141001  9872536442  ksukhman@pawealth.in  10 a.m. to 7 p.m.